Privacy Policy

1. Information We Collect

When you book an appointment with Snatched by Ki, we collect the following information:

• Name
• Email address
• Phone number
• Appointment preferences and history
• Payment information (processed securely through Square)

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments
• Send appointment confirmations and reminders via email or SMS
• Process payments for services
• Communicate about our services and promotions (with your consent)
• Improve our services and customer experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Payment processors (Square) to process transactions securely
• Service providers who assist in operating our website and business
• When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed through Square's secure payment system and is never stored on our servers.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

6. Cookies

Our website uses cookies to enhance your browsing experience and remember your preferences. You can disable cookies in your browser settings, though some features may not function properly.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: contact@snatchedbyki.co

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.